Support

Need help with Data Parse?  Support options are available for you.

You can read our current FAQ for answers to the questions we get asked the most often.

Version 6.42 of the Data Parse manual in PDF form is also available online. It's rather large, so it will take a moment or two to download.


We also have a moderated support forum available at http://forum.dataparse.com.  Please note that you need to first Register either by clicking here or by heading on over to the forum and clicking on the Register link.  Data Parse Enterprise and Data Parse Goverment users need to contact our support team in order to gain access to additional forums that are specially restricted for use by our enterprise level and government clients.

You can also check out the Data Parse Knowledge Base (PSKB).


Send us an email at support@dataparse.com and include what software version you are using, what operating system, and what issue you are encountering.